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POSITION TITLE: CENTER RECEPTIONIST

GENERAL RESPONSIBILITY: Provide administrative support to the County Neighborhood Center and Head Start Administrative Offices.

SPECIFIC RESPONSIBILITIES:

  • Answer incoming calls to the Center, and provide accurate information about Community Services, Head Start and other agency program guidelines and eligibility requirements
  • Greet and direct visitors and callers appropriately and professionally
  • Assist staff with development and maintenance of up-to-date knowledge of community resources to provide clients with accurate information, referral and advocacy to access needed programs
  • Assist staff as they administer assistance programs and supportive services as assigned, including signing clients into the center and providing other clerical support, as needed
  • Assist with record maintenance, filing client documentation requirements; center maintenance and other duties, as assigned

QUALIFICATIONS:

  • High school diploma or GED required and experience in social work/human services preferred.
  • Organizational skills
  • Knowledge of County community, agencies and resources.
  • Good communication skills.
  • Ability to work with people of diverse and varying socio-economic backgrounds.
  • Ability to sit at, read, and enter date on computer for prolonged periods of time up to 75% of the time

NKCAC is an equal opportunity/affirmative action employer and is committed to an active non-discrimination policy in all employment applications.

Send resume and letter of application to:

Human Resources
Northern Kentucky Community Action Commission
717 Madison Avenue
Covington, KY 41011
e-mail: humanresources@nkcac.org
Fax: 859-655-2949

No phone calls please.

Download employment application

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